Wednesday, February 6, 2013

How to disable email notification every time a defect field is updated in Quality Center?

My organization uses MS Sharepoint for all project tracking, communication and documentations. This being said, defect log is also tracked in MS Sharepoint. However, my organization has HP ALM/QC as well and the management knew HP ALM/QC provides better defect analysis reports.

Somehow, the idea of using another application to track defect log seems like a pain to them (even though it is known that the application can track it better). Anyway, the main point here is MS Sharepoint is used as the front-end to track defects and subsequently being synchronize back to HP ALM/QC for reporting purpose.


Certain level of workflow has been implemented in MS Sharepoint to make it as interactive as possible (e.g. sending an email notification when the defect is being assigned). However, this feature is already built-in in HP ALM/QC, it means that when the defect is synchronized to HP ALM/QC, another notification is sent again. (Oops...)

So, I did some googling to find out how to disable this built-in feature and noticed how easy it is:

(1) Login to Site Admin.
(2) Under Site Projects, select the project that you want to disable this built-in feature.
(3) Under Project Details, uncheck Send Mail Automatically check box which can be found under the title Miscellaneous.



 What does it do? Here you go, please read:



Cheers. :)

Updated note:
(1) After some thought, I was wondering if this option will also disable the auto email notification for test automation. Let me know if you have any idea? Thanks. :)
Answer: Found the answer from HP community forum, refer here. The answer is no - disabling the auto email notification will not impact notifications set up for test lab.

No comments:

Post a Comment